1. Purpose
This Acceptable Use Policy ("AUP") defines the standards of conduct required of all users — including individuals, institutions, employers, direct consumer purchasers, Authorised Partners (across all three partner categories: Authorised Representatives, Authorised Resellers, and Authorised Referral Partners), and their respective staff and administrators — when accessing or using any platform, service, or digital environment operated under the registered European trade mark EASEC — European Accreditation of Soft Skills & Employability Competencies by its owning entity INNZPIRA ANALYTICS S.L. (CIF: B19336213), C. de la Travesía, Poblados Marítimos, 46024 València, Valencia, Spain, and where applicable, its associated entity Innzpira LLC, 5900 Balcones Drive, Ste 4000, Austin, Texas 78731, USA. Throughout the remainder of this Policy, both entities are referred to collectively as "EASEC" unless a distinction between the two is expressly required.
EASEC's platforms and services are designed to support the lawful assessment, certification, and professional development of competencies for educational and professional purposes. The integrity of EASEC's certification standard, the trust placed in its credentials by employers and institutions in 64+ countries, and the rights of assessed individuals depend on all users upholding the standards described in this Policy.
This AUP forms part of EASEC's legal framework and should be read together with EASEC's Terms and Conditions, Privacy Policy, Assessment Integrity Framework (AIF), and any applicable service agreement, partner agreement, or cooperation agreement.
2. Scope
This Policy applies to all access to and use of:
- www.easec.eu and all EASEC subdomains
- The cert.easec.eu institutional administration panel and personal EASEC Wallet accounts
- The work.easec.eu talent intelligence platform
- The skillsfirst.easec.eu Skills-First Employer Network (without prejudice to any specific terms and conditions published at skillsfirst.easec.eu, which take precedence in the event of conflict; this AUP applies supplementarily to all conduct on that platform)
- The awards.easec.eu programme
- Any EASEC assessment, reporting, or credential management system
- Any EASEC API, integration, or LTI connection
- Communications sent through or in connection with EASEC platforms
- B2C direct purchases made through www.easec.eu
- Services delivered through EASEC Authorised Partners
- Services delivered under the EASEC International Cooperation Programme
This Policy applies equally to all EASEC assessment instruments — including the current catalogue of thirty-two (32) transversal competency assessments, the ten (10) professional certification programmes, and any future assessment instruments incorporated into the EASEC catalogue — without requiring amendment of this Policy upon the addition of new instruments.
3. Assessment Integrity — EASEC Assessment Integrity Framework (AIF)
The validity of EASEC certifications depends on the integrity of the assessment process. EASEC maintains a comprehensive Assessment Integrity Framework (AIF) that establishes the standards, protocols, and enforcement mechanisms applicable to all EASEC assessments. This section sets out the detailed requirements of the AIF as they apply to all users administering or participating in EASEC assessments.
The AIF applies to every EASEC assessment — including diagnostic assessments, transversal competency certification assessments, professional profile certifications, and the EASEC AI Engine situational assessment dimension — regardless of the vertical (For Schools, For Higher Education, For Work), purchasing channel (B2B Institutional or B2C Direct), or distribution channel (direct, through an Authorised Partner, or under the International Cooperation Programme) through which the assessment is administered.
3.1 Individual Completion
Every EASEC assessment must be completed by the individual to whom it has been assigned. It is strictly prohibited to:
- Complete an assessment on behalf of another person (proxy completion)
- Allow another person to complete an assessment on your behalf
- Share assessment questions, answer keys, or response strategies with other individuals
- Use artificial intelligence tools, automated systems, language models, or any form of assistance not explicitly permitted by EASEC during any part of the assessment process, including the psychometric instrument and the EASEC AI Engine situational assessment dimension
3.2 EASEC AI Engine Dimension — Specific Integrity Requirements
The EASEC AI Engine situational assessment dimension requires open-text responses that genuinely reflect the individual's own reasoning and judgement. The following conduct during the AI Engine dimension is expressly prohibited:
- Using any AI language model, chatbot, automated writing tool, or content generation system to produce, revise, or augment the open-text situational response
- Copying responses from external sources, other individuals, or previously seen or shared scenarios
- Consulting any person (in person, remotely, by message, or by any other means) during the response period
- Using prepared scripts, templates, or pre-written responses
3.3 Honest and Accurate Responses
Assessment responses — both psychometric instrument items and AI Engine open-text responses — must reflect the genuine, autonomous competency of the individual completing the assessment. Deliberately providing false, inflated, or strategically manipulated responses constitutes a breach of this Policy and of the AIF, and invalidates the resulting certification.
3.4 Controlled Assessment Environment
Institutions, employers, Authorised Partners, and organisations administering EASEC assessments — including those participating in the EASEC International Cooperation Programme — must ensure that the assessment environment supports individual, autonomous, and honest completion. EASEC reserves the right to invalidate certifications where evidence of environmental compromise is presented.
3.5 Technology-Based Integrity Monitoring
EASEC reserves the right to apply technology-based integrity monitoring measures to detect and prevent breaches of the AIF, including but not limited to anomaly detection in response patterns, time-based analysis, AI-generated content detection, and behavioural indicators. Such monitoring is conducted in accordance with EASEC's Privacy Policy and applicable data protection law.
3.6 Consequences of Assessment Fraud
Where EASEC has reasonable grounds to believe that an assessment has been completed fraudulently — including proxy completion, use of prohibited AI assistance, sharing of scenarios, or deliberate response manipulation — EASEC reserves the right to:
- Invalidate the affected certification(s)
- Suspend or terminate the institutional, partner, or individual account
- Report the matter to the relevant institution, employer, or authority
4. Credential Integrity
4.1 Authentic Use Only
All EASEC credentials must be used and presented in an authentic and accurate manner. Users must not:
- Alter, modify, or falsify any EASEC credential in any way
- Present an expired EASEC credential as currently valid
- Present a credential issued to one individual as belonging to another
- Create, distribute, or use any counterfeit or unauthorised EASEC credential
- Claim EASEC certification for a competency or at a level not reflected in a verified, current EASEC credential
- Misrepresent the nature of the EASEC AI Engine interpretive analysis as a formal certification or official assessment outcome
4.2 Verification Obligation
All EASEC credentials can and should be verified through the official verification portal at https://cert.easec.eu/certificates/verify. Any person or organisation that receives or relies upon an EASEC credential should verify it through this portal. EASEC accepts no responsibility for decisions made based on unverified credentials.
5. Protection of AI Engine Personal Outputs
5.1 Individual Ownership of AI Engine Outputs
The interpretive analysis produced by the EASEC AI Engine is strictly personal and developmental. It is accessible only to the individual participant through their personal EASEC Wallet. AI Engine outputs are not communicated to any institution, employer, partner, or third party by EASEC.
5.2 Prohibition on Institutional Access to AI Engine Outputs
Institutions, employers, Authorised Partners, and any other organisation are expressly prohibited from:
- Requesting, requiring, or conditioning employment, admission, progression, or any benefit on an individual's disclosure of their EASEC AI Engine interpretive analysis
- Demanding that an individual grant access to, share, screenshot, copy, or otherwise reproduce the content of their AI Engine output
- Using any direct or indirect means to obtain AI Engine outputs from individuals
Breach of this section constitutes a violation of this AUP and may result in the consequences set out in section 12 below.
5.3 Extraction Prohibition
Users must not attempt to access, extract, replicate, reverse-engineer, or systematically collect the EASEC AI Engine's situational scenarios, analytical outputs, internal competency indicators, or any AI Engine architecture outside of the authorised assessment interface.
6. Brand and Intellectual Property Use
6.1 Authorised Use Only
The EASEC name, logo, certification seals, professional certification titles (CTC, CGEC, SWMHC, CHET, CPM, CAIC, CCTF, CHRPC, CLP, CESG), EASEC AI Engine designation, and all associated intellectual property may be used only by entities holding a valid, current agreement with EASEC expressly authorising such use, strictly in accordance with the EASEC Brand Guidelines Manual.
6.2 Prohibited Brand Uses
The following uses of EASEC brand elements are expressly prohibited:
- Using any EASEC seal, logo, designation, or professional certification title on materials not covered by a valid EASEC agreement
- Using EASEC brand elements in paid advertising without prior written authorisation
- Using the Programme Accreditation Seal in connection with programmes that have not achieved the minimum 80% framework alignment required for accreditation
- Using the EASEC AI Engine name or designation to describe or market any third-party AI product or service
- Modifying, distorting, recolouring, or otherwise altering any EASEC brand element
- Using any EASEC brand element after the expiry or termination of the relevant agreement
7. Platform Use Standards
7.1 Authorised Access
Users may only access EASEC platforms using their own authorised credentials. Sharing login credentials, attempting to bypass authentication, or accessing areas of the platform without authorisation is prohibited.
7.2 Prohibited Technical Conduct
The following technical conduct is prohibited:
- Introducing viruses, malware, or any other harmful code into EASEC systems
- Attempting to probe, scan, or test the vulnerability of any EASEC system without prior written authorisation
- Attempting to intercept, decrypt, or access any data transmitted through EASEC platforms
- Using automated bots, scrapers, or crawlers to access or extract EASEC platform content without prior written permission
- Attempting to reverse-engineer EASEC assessment instruments, scoring algorithms, AI Engine architecture, or source code
7.3 Data and Privacy
- Users must not upload or introduce personal data of third parties into EASEC platforms without a lawful basis and appropriate consents
- Institutions and employers must not introduce personal data of minors without valid parental or guardian consent as required by applicable national law
- Users must not attempt to access or extract personal data of other EASEC users beyond what is necessary for their authorised use
- The protections and prohibitions concerning AI Engine personal outputs set out in section 5 above apply in addition to this section
8. Communication Standards
All communications through EASEC platforms must be accurate, honest, and not misleading. Harassment, abuse, threats, or discriminatory language is prohibited. Users must not impersonate EASEC, any EASEC representative, any institution, or any other user. Users must not use EASEC channels for spam or unsolicited commercial communications.
9. Responsibilities of Platform Administrators
9.1 Institutional Administrators (For Schools and For Higher Education)
Individuals designated as platform administrators by an educational institution bear the following responsibilities:
- Ensuring all users within their institution who access EASEC platforms are aware of and comply with this Acceptable Use Policy and the Assessment Integrity Framework
- Managing platform licences, user access, and assessment assignments in accordance with the applicable institutional agreement
- Ensuring that assessments are dispatched only to individuals who have provided the necessary consent, including consent to AI Engine processing for assessments incorporating the EASEC AI Engine dimension
- Ensuring compliance with applicable national law on the protection of minors where assessments are administered to individuals aged 15 to 17
- Revoking platform access promptly for any user who leaves the institution or whose access is no longer required
- Reporting any suspected breach of this Policy, security incident, or misuse of EASEC credentials to EASEC at support@easec.eu without undue delay
9.2 Organisational Administrators (For Work — Talent Intelligence Platform)
Individuals designated as platform administrators by an employer, consultancy, or organisation using the EASEC for Work talent intelligence platform (work.easec.eu) bear the following responsibilities, in addition to the general obligations set out in section 9.1:
- Ensuring that the EASEC for Work platform is used exclusively for its intended purpose of talent assessment, development, and management within the organisation's lawful scope
- Ensuring that psychometric assessment results and professional reports generated through the platform are used in accordance with applicable employment law and data protection law, and are not used as the sole basis for adverse employment decisions
- Respecting the strict prohibition on accessing, requesting, or conditioning any benefit on disclosure of individuals' EASEC AI Engine personal outputs (see section 5)
- Managing credit consumption and subscription access in accordance with the applicable service agreement
9.3 Authorised Partner Administrators
Individuals designated as administrators by an EASEC Authorised Partner bear the following responsibilities:
- Ensuring that all EASEC services promoted, distributed, or facilitated through the partner relationship comply with this AUP, the Assessment Integrity Framework, and the applicable partner agreement
- Ensuring that end users (institutions, employers, and individuals) accessing EASEC services through the partner are made aware of and bound by these standards
- Reporting any suspected breach, misuse, or integrity concern to EASEC at support@easec.eu without undue delay
10. EU AI Act Transparency
EASEC is committed to compliance with Regulation (EU) 2024/1689 (the EU AI Act). When interacting with any EASEC system powered by artificial intelligence — including the EASEC AI Engine situational assessment dimension — users are informed that:
- The situational scenario has been generated by an AI system
- Their open-text response will be processed by an AI system to produce an interpretive analysis
- The AI Engine output is interpretive and developmental and does not form part of the certified assessment score
11. Appeals and Complaints
Any individual or institution affected by an enforcement action taken under this Policy — including invalidation of a certification, suspension or termination of an account, or any other consequence set out in section 12 — has the right to submit an appeal or complaint through EASEC's formal procedure, aligned with ISO/IEC 17024 requirements (Policy P-APR-01).
Appeals and complaints shall be submitted in writing to info@easec.eu. EASEC will acknowledge receipt within five (5) working days and issue a reasoned decision within thirty (30) working days of receipt of a complete submission. The appeals and complaints procedure is independent of the assessment, certification, and enforcement processes.
12. Consequences of Violations
Violations of this Acceptable Use Policy may result in any or all of the following, at EASEC's sole discretion:
- Immediate suspension or permanent termination of platform access
- Invalidation of affected certifications, including any certification where the AI Engine dimension was completed in violation of section 3.2
- Termination of any applicable service, institutional, or partner agreement
- Recovery of the multi-year discount applied under any multi-year agreement (where applicable)
- Notification of the relevant institution, employer, partner, or authority
- Civil or criminal legal action where the violation constitutes fraud, intellectual property infringement, data protection breach, or other unlawful conduct
Enforcement actions taken under this section are subject to the appeals and complaints procedure set out in section 11 above.
13. Reporting Violations
EASEC encourages all users to report suspected violations of this Policy, fraudulent credentials, misuse of EASEC brand elements, or any conduct threatening the integrity of the EASEC certification standard.
Reports may be submitted to:
- Email: info@easec.eu
- Support: support@easec.eu
14. Modifications to This Policy
EASEC may update this Acceptable Use Policy at any time. Material changes will be communicated by updating the "Last updated" date above and, where appropriate, by direct notification to registered institutional contacts, Authorised Partners, and individual account holders. Continued use of EASEC services following any update constitutes acceptance of the revised Policy.
15. Contact
For enquiries or to report a violation:
EASEC — European Accreditation of Soft Skills & Employability Competencies
C. de la Travesía, Poblados Marítimos, 46024 València, Valencia, Spain
info@easec.eu · support@easec.eu
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